Shipping Policy

Orders are generally processed within 1–3 business days after payment has been successfully received. Orders are not normally processed or shipped on weekends or holidays.

During holidays, product launches, promotional events, or periods of unusually high order volume, processing may take longer than usual.

Please keep the following in mind when placing an order:

Available shipping methods and shipping charges are displayed during checkout based on your delivery address and the shipping options available for your order.

Shipping rates and estimated delivery times may vary depending on your destination, selected shipping method, order size, and other applicable factors.

Delivery estimates shown during checkout are estimates and are not guaranteed delivery dates.

Actual delivery times may vary due to carrier delays, weather conditions, holidays, customs processing, incorrect or incomplete address information, or other circumstances outside Nutrelith's control.

Please carefully review your shipping address before completing your purchase.

Nutrelith is not responsible for delays, additional shipping charges, or lost packages resulting from an incorrect or incomplete address provided by the customer.

If you notice an address error immediately after placing your order, contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped, but changes cannot be guaranteed.

If Nutrelith offers international shipping, international orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the responsibility of the customer.

International delivery times may also be affected by customs processing and local regulations.

If your package is delayed, please first review the tracking information provided by the shipping carrier.

If tracking indicates that a package has been delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, or the carrier where appropriate.

If you believe a package has been lost in transit, contact Nutrelith Customer Support so we can determine the appropriate next steps.

If your order arrives damaged, please contact us as soon as possible and provide your order number along with clear photographs of the shipping package and the product.

We will review the situation and determine whether a replacement or refund is appropriate under our Refund & Return Policy.

If a package is returned to Nutrelith because it was undeliverable, refused, or addressed incorrectly, please contact customer support.

Additional shipping charges may apply if the customer requests that the package be shipped again.

Certain products or destinations may be subject to shipping restrictions imposed by carriers, government authorities, or applicable laws.

Nutrelith reserves the right to cancel or decline shipment of an order when fulfillment to a particular destination is not reasonably possible or permitted.

Nutrelith may update this Shipping Policy from time to time to reflect changes to our shipping methods, carriers, business practices, or applicable requirements.

Any updated policy will be posted on this page with a revised Last Updated date.